A commercial-grade workhorse.
A wonderful steamer. Can brew and steam simultaneously.
Makes coffee as fast as your skill allows.
Easy to service when necessary.
Outstanding support from the small company.
Takes several minutes to warm up.
Needs regular cleaning (like any commercial machine).
Reliable, makes excellent coffee, especially good at steaming the milk. I've had one for 7 years; just bought one for my son. A true commercial machine. Designed to be serviced. After much use I replaced some parts with good support from them.
Would I recommend this product to a friend? Yes