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ACityDiscount - Restaurant Equipment and Restaurant Supply

Benefits of Using A Restaurant POS System

Posted: May 01, 2008

General Features of Restaurant Pro Express

  • Designed for Touch Screen Invoicing
  • Customizable Touch Screen
  • Separate Department and Item Selection
  • Modifier Items Prompting
  • Line Discount Option
  • Passwords on Voided or Discounted Sales
  • Exportable Report Information
  • Unlimited Department, Item and Modifier Content
  • User Definable Menus
  • Handles Unlimited Multiple Remote Printers
  • Kitchen Order Printing
  • Detailed Customer History
  • Detailed Sales History
  • Stores Old Invoices
  • Puts Invoices on Hold
  • Purchase Orders
  • Detailed Order History
  • Ability to Recall Reports from Any Given Day
  • Easy Printer Management
  • Vendor Tracking
  • Create Hotkeys
  • Inventory Control
  • Food Cost and Use Reporting
  • Tracks House Accounts
  • Multilevel Password Protection
  • Prints Reports to Screen, Printer
  • Detailed Profitability Reports
  • Online Credit Card Processing
  • Adds Multiple Modifiers
  • Microsoft Access Compatible
  • Quickbooks Pro Compatible

  • Restaurants that can benefit from using a POS System with Restaurant Pro Express

    Cafeteria Coffee Shop
    Delivery Bars & Nightclubs
    Fast Food Pizzeria
    Fine Dining


    The fast-paced environment of cafeteria restaurants requires a point of sale system that is easy-to-use and will quickly check out customers. Using Restaurant Pro Express with the Toshiba TouchPOS Terminal, operators enter order items on a user-definable touch screen that has been tailored to your menu and operation needs, print orders to kitchen or beverage printers, and process a credit card in seconds.

    Checking a customer out quickly is the main goal of a cafeteria with long lines. The use of the optional pole displays will help customers know what the price is before the cashier tells them, weight scales will automatically send the weight to the invoice for special weigh items and touch screen capability will speed the actual invoice writing.

    A typical system for a cafeteria-style restaurant would include a touch screen monitor, cash drawer, thermal receipt printer, pole display, and credit card reader for each cashier. For cafeterias that offer made-to-order menu items, an additional remote thermal receipt printer for printing orders to a kitchen is suggested.

    Key Features:

  • Customizable Menu Screen
  • Order Filling
  • Job Codes
  • Internet Credit Card Processing
  • Customer Loyalty Gift Cards (available seperately)
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    Many delivery based restaurants require a system that is streamlined to handle fast paced ordering. When the phones are ringing off the hook with callers looking to place delivery orders, the flow of your point of sale system's checkout process is important. Restaurant Pro Express POS system offers a speedy checkout process that was designed based on actual delivery based restaurant owners' requests.

    Recall customer's name, address and order history with phone number id recognition. Choose whether an order is to stay or go, add customer notes, such as directions, which print on the receipt, and add applicable delivery charges. Streamline the process of preparing the food with remote printing or order filling and place the invoice on hold until the deliverer brings back the customer's payment.

    A typical cash register system for a delivery based restaurant would include a touch screen monitor, cash drawer, thermal receipt printer, pole display, and credit card reader. For delivery based restaurant that also offer eat-in dining, you should select a bundle that offers additional touch screen terminals for waiter stations that are used strictly to place orders. An additional thermal printer should be added for each order taking waiter station.

    Key Features:

  • Phone Order Processing
  • Easy Lookup by customer number or name
  • Invoices on Hold
  • To Stay, Go or Delivery Prompting
  • Customer Tracking
  • Store Unlimited Customers
  • Customizable Menu Screen
  • Coupons on the receipts
  • Invoice Notes for Delivery
  • Delivery Directions
  • Internet Credit Card Processing
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    Fast Food

    Some of the busiest restaurants are fast food restaurants. Checking out a customer quickly and handling the orders are key to successfully running an efficient fast food operation. With Restaurant Pro Express point of sale, having a simple-to-use cash register system that handles customers, kitchen order printing or order filling while working with simple-to-use hardware is an affordable reality.

    With its customizable touch screen menu, you don't have to wade through cumbersome screens to add items to an invoice. You can sell value meals and track inventory levels. Additionally, Restaurant Pro Express has extensive employee tracking. Features like Time Clocks and Job Codes will allow you to track hours and wages as well as assigning employees to different positions within the restaurant. Restaurant managers have many reports at their disposal to track inventory, sales, employees and even customers.

    A typical register system for a fast food restaurant would include a TouchPOS terminal with a cash drawer, thermal receipt printer, pole display, credit card reader for each cashier. This combination of hardware peripherals is a sure way to successfully run an efficient operation. Add the Enterprise edition and Host Module version of Restaurant Pro Express if you are a chain of fast food restaurants for seemless synchronization of sales between all your locations.

    Key Features:

  • Customizable Menu Screen
  • Fast Customer Entry
  • Order Filling Station
  • Fixed Item Hotkeys
  • Support Multiple Stations
  • Supports pictures in button
  • Employee Time Clocks and Swipe Cards
  • Job Codes
  • Internet Credit Card Processing
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    Fine Dining

    Running a fine dining restaurant requires a lot of hard work and long hours. Keeping customers happy and returning, tracking which menu items are profitable, ordering the correct amount of stock and supervising employees are the main ingredients to a successful restaurant. Using the valuable inventory tracking, employee tracking and easy-to-use touch screen interface in the Restaurant Pro Express Point of Sale system will help you manage your restaurant.

    Choose from a variety of table management screens to see exactly which tables are occupied and track how many people are at each table. You can also process many tables at once by putting the invoices on hold and opening other tables. Remote kitchen printing is essential for seamlessly flowing order from servers to kitchen. Add menu items to an invoice from a highly customizable menu screen and send the orders to as many remote printers as you require. The items that need to be cooked will go to a kitchen, all the drinks will go to the bar and all the deserts will go to the desert station. The orders are sent at the touch of a button.

    Features like high speed internet credit card processing and quick entry touch screens will accelerate the invoicing and checkout process so that you can move customers faster and more efficiently. Customer loyalty features, like gift cards, will keep your customers coming back. Combining all these features into one package makes Restaurant Pro Express the right choice for your fine dining restaurant.

    A typical system will consist of a TouchPOS terminal, thermal receipt printer, and credit card each for waiter station. In addition, you should have at least one cashier station that will consist of a cash drawer, receipt printer, credit card reader and touch screen monitor.

    Key Features:

  • Table Layout for Quick Table selection
  • Table Diagram - Design where tables are located
  • Automatic Server and Table Number Prompting
  • Dining Room Table Management
  • Quick Table selection prompting
  • User Definable remote printing
  • Customer Tabs
  • Splitting checks
  • Multiple Credit Cards on One Receipt
  • Table and Server Swapping
  • Special Orders
  • On Screen Keyboard for Special Instructions
  • Bulletproof on the Network
  • User Definable Hotkeys
  • User Definable Touch Screen
  • Daily Specials (i.e. Happy Hour Specials)
  • Order Filling Screen for Kitchen Monitor
  • Station Specific Settings
  • Employee Card Swipe Support
  • Automatic Gratuity
  • Party Size Prompting
  • Customer Loyalty Features
  • Individual Order Tracking (tracks what each customer orders)
  • Order Status Prompting
  • Online Credit Card Processing in 2-5 seconds
  • Attractive Receipt Printing
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    Coffee Shops

    Coffee shops rely heavily on two factors in order to achieve success - speed of service and customer loyalty. A coffee shop point of sale system must provide the tools your business needs to excel in these areas. Restaurant Pro Express is a point of sale system designed to suit the needs of specialty coffee shops.

    Fast Checkout. Customers visiting coffee shops for their morning wakeup or an afternoon jolt have only a few minutes to get back to work. The easy touch screen interface helps your servers ring up lattes, espressos and desserts in just a few seconds. Restaurant Pro Express can print coffee orders to a barista printer, ensuring the correct drinks are made with the proper modifiers. This saves time from the typical "write the order on the cup" method and organizes the shops where the order-taker calls out the drinks to the barista. Faster, streamlined operations result in faster service, shorter lines and higher profits from increased throughput. Staff will find Restaurant Pro Express an easy-to-use coffee shop pos system to keep customer lines moving.

    Generate Repeat Business. Repeat customers are often more important than new clientele, as they make up the majority of business at most coffee shops. Friendly service and good coffee, tea and cuisine are key factors that keep your guests coming back for more, however, offering a few perks and some extra attention will reward repeat business. The Restaurant Pro Express coffee shop POS system has built-in customer loyalty functionality that automatically tracks perks such as bonus points, birthday rewards and frequent visitor discounts. Customers tend to spend more dollars and visit more frequently with plans such as buy ten coffees get one free or receive $1 off your next purchase if you visit within three days. You can give your customers customized loyalty cards (with your logo) to quickly identify themselves to the cashier at the POS.

    Other coffee shop POS features:

  • Stored value and gift cards
  • Integrated credit card processing in 2-3 seconds
  • Scan and track retail items
  • Detailed POS reporting

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    Restaurant Pro Express is a restaurant point of sale system that is designed for pizzerias and full pizza restaurants. In addition to full restaurant POS functionality, RPE features an industry leading Pizza Ordering Screen which streamlines the ordering process by minimizing the number of touches required to order a pizza with various toppings, sizes and crusts. Strong functionality extends to the delivery process, with integrated caller ID, delivery tracking and driver routing.

  • Unlimited list of toppings
  • Add toppings to halves, quarters or the whole pizza
  • Change sizes and crusts with a single touch
  • Streamline ordering process by minimizing touches required to order a pizza
  • Further modify pizzas with half toppings, double toppings and other instructions
  • Create complicated pizza menus within a few minutes
  • Specialty pizzas can be configured to default with pre-set toppings (e.g. Meat Lovers, Veggie Deluxe)
  • Clearly view which toppings are requested on which part of the pizza
  • Pizza price shown as the pizza is being built

  • Flexible Pricing. A separate price can be assigned for each size and crust combination of your pizzas. To enter a price for one of your pizzas in a specific size and crust, simply touch the box in the grid and type in the price. Each pizza can also include a user-defined number of free toppings, for restaurants that give some free toppings with purchases of certain size or number of pizzas.

    Restaurant Pro Express allows you to create an unlimited number of toppings, sizes and crusts, each of which takes only a few seconds to configure in the system. Toppings each have their own pricing grid, enabling you to set up a different price for each topping for each size pizza.

    Delivery Tracking with Caller ID. Not only does Restaurant Pro Express make it easy to enter orders into the system, it also helps drivers deliver them in a timely and organized fashion. The caller ID interface built into the point of sale displays who is calling and what that customer last ordered before you pick up the phone. The customer's name and address are automatically tied to the transaction, leaving no room for error. The delivery management system assigns orders to different drivers and displays when they are dispatched with their deliveries. The drivers check-in to close out the order with each customer's payment when they return.

    Other pizza shop POS features:
  • Stored value and gift cards
  • Integrated credit card processing in 2-3 seconds
  • Detailed POS reporting

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    Bars and Nightclubs

    Bars come in many varieties - fast paced or relaxed, casual or elegant, full service with food or just drinks. A point of sale system can provide important benefits to a bar, helping to provide speedy transactions, accurate inventory and security features that ensure you're receiving the correct amount of money for each transaction. Restaurant Pro Express has the features needed to help run bars and nightclubs accurately and efficiently.

    Fast Transactions with bar tax and an easy bar menu. Restaurant Pro Express has a bar tax feature that automatically reverse calculates prices to be tax-inclusive for fast change. Drinks at the bar can be charged flat, even amounts to eliminate counting out coins - making for a faster transaction that enables you to sell more drinks. Coupled with the capability to alphabetize your liquor menu and manage bar tabs, Restaurant Pro Express will help your bar run more efficiently.

    Accurate Inventory. Restaurant Pro Express records every drink rung up through the point of sale terminals, including which liquors were used inside of which drinks. For example, you can record that gray goose was the type of vodka used inside of a vodka martini. The built-in ingredient tracking functionality reports on how much of each liquor was used to make all of your drinks. This information can be compared to your actual liquor quantity on hand to identify over pouring or theft. Built-in buyback and comp tracking allow your bartenders to record drinks given away for legitimate reasons.

    Security. Bars are fast-paced, cash rich environments. To ensure each bartender is ringing up drinks under their own name, secure employee login cards to access the POS system are available as an add-on item to one of the POS bundles. Security can be taken one step further by optionally using a separate cash drawer for each bartender on staff. Two or more cash drawers can be hooked up to the same POS terminal; each drawer will open only when the bartender assigned to the drawer is logged in. Strong security features like these in Restaurant Pro Express will help secure your cash and enable to keep control of your business.

    Other bar and nightclub POS features:
  • Integrated credit card processing in 2-3 seconds
  • Buybacks and Comps
  • Inventory tracking
  • Detailed POS reporting

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