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Star Warranty

One Year Parts & Labor

All workmanship and materials in Star/Holman products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is limited to the original purchaser only and shall be effective from the date the equipment is placed in service. Star/Holman obligation under this warranty is limited to the repair of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable should be taken to the closest Star/Homan service agency, transportation prepaid.

  • Star/Holman will not assume any responsibility for loss of revenue.
  • On all shipments outside the United States and Canada, see International Warranty.
  • The warranty period for the JetStar series six (60 and eight (8) ounce popcorn machines is two (2) years.
  • The warranty period for the Chrome-Max Griddles is five (5) years on the griddle surface. See detailed warranty provided with unit.
  • The warranty period for the Teflon/DuraTec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to Teflon/DuraTec coatings from improper cleaning, maintenance, use of metallic utensils, or abrasive cleaners. This warranty does not apply to the non-stick properties of such materials.
  • This warranty does not apply to Special Products but to regular catalog items only. Star/Holman warranty on Special Products is six (6) months on parts and ninety (90) days on labor.
  • This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star/Holman Authorized Service Center or the Service Centers sub-agency.
  • This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrary to the Installation and Operation instructions.
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