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ACityDiscount - Restaurant Equipment and Restaurant Supply


Do you accept returns?

Yes, ACityDiscount accepts returns within 30 days of receipt of item on most regularly stocked items.

However, not all items will qualify for returns. Used equipment, custom or manufactured-to-order items, mishandled or misused equipment and items that are not in resalable condition are ineligible for returns. Buyer’s remorse is not grounds for a return. Approval of return request is at the sole discretion of ACityDiscount. A standard restock fee of 25% will be applied to returns. This may be modified at the discretion of ACityDiscount. Shipping costs are non-refundable.

You must have a Return Authorization number and return shipping directions from ACityDiscount prior to returning any items. There is no guarantee that a credit will be made for an unauthorized return.

Return eligible merchandise must be returned complete in unused, uninstalled condition with original packaging, accessories and instructions, and wrapped securely to protect from damage in shipping. Any item damaged while being returned to ACityDiscount is your responsibility.

Refused and returned goods will be inspected to assess fit for resale condition.

Shipping
What are the shipping charges?
Was my shipping quote correct?
Will I need a liftgate?
Do you ship outside the United States?
How long will it take to ship my item once you receive payment?
Am I responsible for inspecting merchandise for damages when it arrives?