Help Center

For your convenience, we've built a shipping calculator on each of our listings. To get your shipping quote instantly, simply enter the quantity of items and your zip code into our shipping calculator and get your quote!

Things to note:

• Shipping charges will automatically calculate at checkout
• Shipping cost is only an estimate until you input your exact address
• Optional Addon Delivery Options during checkout:
• Residential Delivery: Shipping carriers offer residential address drop-off service for an additional fee. Schools, military bases, home businesses and churches are considered to be residential addresses.
• Liftgate Delivery: Liftgates are used to lower the contents of the delivery truck to ground-level. If your order contains heavy items and you do not have a loading dock, forklift, or other methods to unload the delivery, then a liftgate is recommended.
• Call before Delivery: If selected, an agent of the freight carrier will call you prior to delivery. To help you avoid potential re-delivery fees, we recommend this service to ensure you are available to receive your shipment.

The shipping calculator found on product pages and on the shopping cart provides an estimate based on your zip code. Your exact charges will be shown during the shipping section of the checkout and is based on your exact address.

Freight companies and delivery services typically charge more for residential/ limited access delivery due to having to use smaller trucks and non-standard routing of drivers. Please see chart below for information on shipment particulars.

The shipping requirements will be different for each item, but in general most freightliner truck beds are approximately four feet from the ground. Most items weighing under 150 pounds can be picked up off the bed and placed on the ground by one or two able-bodied persons. Attempting this with heavier items can place all individuals and the equipment at risk.

There have been instances of customers not being able to accept delivery because they had no way to unload their heavy or bulky items from the delivery truck without a liftgate.

For items weighing over 150 pounds, we highly recommend liftgate service if you do not have a forklift or pallet jack and access to a loading dock. Please note: The truck driver does not assist in unloading items and any liability would be assumed by the person taking the item off of the truck. If necessary, you may select a liftgate at checkout.

Watch this video to see a liftgate demonstration

ACityDiscount ships to locations within the 48 contiguous states and Canada.

Shipments to Canada: The calculated shipping cost and checkout price does NOT include any applicable Goods and Services Tax, Brokerage Fees, and/or Duties.

For orders shipping to other locations, please contact us at 404-752-6715.

Yes, ACityDiscount accepts returns within 30 days of receipt of item on most regularly stocked items.

However, not all items will qualify for returns. Used equipment, custom or manufactured-to-order items, mishandled or misused equipment and items that are not in resalable condition are ineligible for returns. Buyer’s remorse is not grounds for a return. Approval of return request is at the sole discretion of ACityDiscount. A standard restock fee of 25% will be applied to returns. This may be modified at the discretion of ACityDiscount. Shipping costs are non-refundable.

You must have a Return Authorization number and return shipping directions from ACityDiscount prior to returning any items. There is no guarantee that a credit will be made for an unauthorized return.

Return eligible merchandise must be returned complete in unused, uninstalled condition with original packaging, accessories and instructions, and wrapped securely to protect from damage in shipping. Any item damaged while being returned to ACityDiscount is your responsibility.

Refused and returned goods will be inspected to assess fit for resale condition.

Yes, you must inspect all items carefully at time of delivery before signing. If any packaging has any visible damage it should be refused. Makes sure you do not sign the delivery receipt if you are refusing delivery.

If there are no signs of visible external damage unpack the merchandise and inspect for dents, missing parts or other significant damage. If there is any type of issue with the merchandise call ACityDiscount 404-752-6715 immediately and do not sign for the delivery.

After fully checking the condition of the delivery, sign for the package and enjoy your purchase. Remember if you do not inspect properly before signing you may forfeit any possible damage claims.

We are not held responsible for items that were not inspected before signing the release of items.

Our used items are usually ready for pick up at our warehouse in Norcross, GA. We have a limited amount of new equipment in house but some items are available for immediate pickup. Each product listing will indicate if an item is available for pick up or not.

Our Location:
6286 Dawson Blvd. 
Norcross, GA 30093

Pickup times:
Monday through Friday 8:30am - 5:30pm EST
Saturday 10am - 4pm EST

We are closed for most Federal holidays. Please check with us to see if we will be open before coming to pickup on a holiday.

If you have any questions or need help, please feel free to email us at support@acitydiscount.com or call us at 404-752-6715.

Online Shopping & Checkout

We aim to make your purchasing experience easy. When you have added your items to your shopping cart there are 2 ways to checkout online:

• On the Shopping Cart Page - click the “Proceed to Checkout” button your online checkout. We accept Visa, Mastercard, American Express and Discover card payments from the US and Canada only.
• On the Shopping Cart Page - click the “Pay with Amazon” button to checkout with your Amazon account. You can use any form of payment connected to your Amazon account to checkout via this method.

Phone Orders

Our sales staff is available from 9:00AM - 6:00PM EST, Monday through Friday. They are available to provide information products, custom builds, or replacement items. They can also build quotes or take orders over the phone.

You can pay for a quote or phone order in 4 ways:

• Complete your order via phone with a sales team member and provide payment information during the call. A confirmation will be emailed to the email account you provide.
• Tell your salesperson you would like a quote and they can send you a quote via email. There will be a link in that email that will bring you to ACityDiscount.com to add payment in the form of a credit or debit card. We accept Visa, Mastercard, American Express and Discover card payments from the US and Canada only.A confirmation will be emailed once the payment is processed.
• If you are a local to the Metro Atlanta area, you can also come into our store to pay for a quoted order in person.
• You may elect to mail us a money order or a check, but money order payments can delay your order for up to 5 days. Checks are deposited immediately, but processing can take up to 5 business days. A confirmation will be emailed once the payment is processed.

Cancellation request must be made and confirmed via email with ACityDiscount as soon as possible. If you call or speak to customer support, please be advised that a cancellation is not confirmed without a confirmation email from ACityDiscount.

If a cancellation request is not received in a sufficient time frame for the shipment to be held by the supplier, it will be considered a request for return.

See Terms and Conditions

Yes, ACityDiscount offers the national foodservice industry low prices on commercial kitchen equipment and the ability to confidently purchase using easy and secure online shopping site. Additionally, we offer specials and promotions featuring various manufacturers and products.

Please click the link below to check out our last coupons and discount codes.

You can track your order in your customer account or on our order tracking page. On the order tracking page you will need to enter your email address, order number and shipping zip code to receive all up to date tracking information of your order.

There are six major reasons you would not want a commercial range in your home.

• Most manufacturers of commercial ranges will not honor the warranty of a unit if placed in a residential setting. Less care is taken in regards to packaging commercial equipment, therefore dents dings and minor scratches are not uncommon.


• Commercial ranges do not have the safety features a residential unit does.


No electronic ignition. This means the pilot light is lit all the time. The result is higher gas bills and higher AC bills due to the extra heat.


Less insulation around the unit. This means you can not have zero clearance. The unit needs 6 inches clearance on the sides and back from combustible surfaces.


Less insulation around unit. Although adults have the reflexes to move from the unit when touched, children may get burned due to prolonged exposure to the hot front or sides.


• The higher BTU output of a commercial range in some municipalities requires larger exhaust hoods and may even not be allowed by some fire ordinances.


• Some Home Owners Insurance Companies will not honor a fire claim if a commercial range is used in the residence.

Now that we have explained all this, if you still want a commercial range in your home, all you have to do is send us an E-mail stating that you understand all the information we have provided for you and you are still wanting the commercial range.

We have organized our website so that you can easily search for the equipment you need, and see if the product being offered is for sale on our site or on eBay.

The list below is just a few ways you can use ACityDiscount.com to meet the equipment needs of each part of your restaurant.

Use the Search bar

Type in the SKU, manufacturer, item type, or even partial word to receive instant suggestions for your search via a drop down.

Do a full search by typing in the SKU, manufacturer, item type, or even partial word and hit enter or return. This will take you to a search results page or a category specific to your search.

Browse the Categories

We've split up all the restaurant equipment, furniture, decor, and supplies into logical categories so that you can find exactly what you need without having to look through thousands of items.

You can reach a category in multiple ways:

• The main navigation on the top of the webpage - located below our logo - has the top level categories for restaurant equipment, furniture, smallwares and more.
• By locating the category you are looking for on our Shop by Category page.
• Utilizing the search bar at the top of the webpage. Some searches will give you category options in a drop down (example: pan) or send you directly to a category page when you hit enter (example: ice machine)
• Click on the category breadcrumbs on product pages to go to the category the product is in
• When reading a content piece such as a Buyer's Guide, there are related categories linked at the bottom of the article or within the article itself.

Shop Our Specials

Save money & time by shopping items available in specials, equation, or even our used department.

Give Us a Call

Have a question about an item? Need some help getting started? Give us a call 404-752-6715 or send an email to support@acitydiscount.com. We are happy to help!

We take all size orders from small to large online and over the phone. However, for large bulk orders we suggest calling and speaking to our trained sales staff at (404)752-67154 between 9am-6pm EST. Sometimes with our small wares we offer special pricing on a bulk orders.

We do donate to non-profit and charity organizations on a case by case basis. Every year we receive many donation requests from charity and non-profit organizations. While we feel these requests are worthwhile we are unable to grant every request. With proper paperwork we will work with “tax exempt” business.

You can review your experience with ACityDiscount in multiple ways.

You can review the products themselves, which you can do through your account on ACityDiscount.com. There is a "Product Review" tab so you can see each item you have purchased and let us and others know how the product is working for you. These are published on product pages for each product.

You can also review your experience with ACityDiscount as a whole, an individual team member, or our website through multiple online resources. If you are leaving a review for a team member, be sure to include their name so we can let them know!

For easy access here is where you can review us on the most popular review websites:

• Google
• Yelp
• Facebook
• TrustPilot

Yes, we do buy used equipment! For items outside of the Atlanta area, the seller is responsible for delivery. For items that are local, a pick up can be arranged.

If you are interesting in selling your used equipment to us, please fill out a “Sell to Us” Form and provide the following:

• Digital photos of your items – will be requested by our purchasing department
• Model numbers from the items
• Your asking price for each item.