I have no long term experience since I just received the item. It was delivered in the time frame promised and was utilized the next day at a party which we needed it. It opened the first Wine with no problem at all. It survived another six or eight uses and is ready for the next round of use.
The unit is well designed and extremely well built. You can tell you have a real quality unit in your hand the minute you lift it to put it to use. It is far superior to other cheaper units on the market which do not appear to be well built. Our previous model was less expensive, but not well built or did it have much longevity. It quit working after a couple of years and even when it was new it never had the ease of use that the new one does.
One feature that is really great is that it automatically shuts off when the cork is removed from the bottle. It then ejects the cork automatically when you press the reverse switch with no hassle.
I expect that my wife will get many years of use and enjoyment from this opener.
Would I recommend this product to a friend? Yes